• STEP 1: Develop your Operational Plan STEP 1: Develop your Operational Plan

    Step 1: Develop Your Operational Plan

    Develop your Plan

    In order to open your business, it is recommended that you develop a COVID-19 plan outlining how daily operations will be managed to meet the additional measures outlined by the Government. The workplace guidance for business owners outlines the criteria that should be addressed in written workplace policies and procedures established to address the COVID-19 pandemic response. All workplaces are expected to develop and implement these policies and procedures prior to re-opening or continuing operations after May 1, 2020. Download and complete the template found here (PDF here) Industries or business with specialized operations or aspects may be subject to additional guidance which the would find from their professional association and from industry specific guidelines here. Any additional guidance made available is intended to augment this document. Based on the document, the workplace policies and procedures should outline:

    1. Communication related to COVID-19
    2. Policies for managing sick staff and/or volunteers
      • Employee or volunteer NOT diagnosed with COVID-19
      • Employee or volunteer diagnosed with COVID-19
    3. Prevention measures including:
      • Screening
      • Hygiene
      • Cleaning and disinfecting
      • Personal Protective Equipment
      • Workplace bathrooms and showers
      • Distancing & gatherings in the workplace
      • Retail Items
      • Other options such as remote work, home delivery, drive through, take-out and curbside pick-up options

    If you need support in creating your operational plan, contact a local Business & Professional Service

     

    Conduct a hazard assessment

    The hazard assessment and control process provides a consistent approach for employers and workers to identify and control hazards in the workplace. It allows everyone to focus their efforts in the right areas, and to develop worker training, inspections, emergency response plans, etc. specific to the hazards at their work sites. The Hazard Assessment and Control handbook provided by the Government of Alberta is a valuable resource tool to guide you through this process.

     

    Plan for the Re-opening of your Building

    Before occupants return to a building that has been vacated for a significant period of time, building owners, managers and operators may need to complete a variety of pre-return checks, tasks, and assessments to ensure a healthy and safe environment. The safe six workplace readiness checklist can assist in this process. D&D Healthy Homes LTD. is offering Ozonation Cleaning and Canajan Inc. if offering Sanitizing. 

     

    Plan your Workforce Strategy

    There may be several things you need to consider when you start to plan your return to work including employment standards changes, along with employment standards rules and workplace requirements for hazard assessments, temporary layoffsrecalls and terminations. You will need to be clear on your appropriate OHS legal response should an employee refuse to return to work or require flexibility around child care issues, which may change from week to week.

    The Recovery Readiness How-To Guide For Reopening Your Workplace is a valuable tool. 

    If your staff need mental health or other community supports, you can refer them to our Mental Health Resource section on our COVID-19 Resources Page. Make sure you are aware of child care options locally for yourself and your team by using the Government of Alberta child care look up found here:

    STEP 2: Create a Communication Plan STEP 2: Create a Communication Plan

    Step 2: Create a Communication Plan

    Develop your internal communication plan

    • Have a plan to communicate with staff and/or volunteers. You can refer to the workplace guidance document for business owners for additional information. BDC also has a resource for employee communications during a crisis here.
    • Provide your staff with the appropriate language/phrases to address patrons who are not following the required protocols for your locations, while managing a professional demeanor.
    • Encourage your staff to report any additional concerns or ideas they may have once you reopen and be prepared to adjust.
    • Communicate expectations with your staff about how they can address concerns they have and provide them with an opportunity to voice concerns.

     

    Develop your external communication plan

    A communication plan for external contacts, customers, patrons of your business will assist in their understanding of your operations and the steps being taken by the workplace to prevent the risk of transmission of infection, and the importance of their roles in these measures. BDC has a resource on Sales and marketing planning during COVID-19 here.

     

    Create awareness of how to prevent the spread

    Create awareness by posting information and signage in areas where employees, volunteers and customers can refer to them – this includes doors, hallways, bathrooms, common areas and anywhere there may be a touch point that requires a reminder.

     

    Create your communication channel plan

    Determine what channels you will use to communicate information to the public, including hours of operations, new processes and products.

    • Traditional Advertising may include billboards, posters and advertising. If using these channels, make sure to reference the advertising options through the Chamber of Commerce.
    • Other promotional opportunities including social media campaigns and member to member deals are available to chamber members, and can be found under Promotion on our website under Chamber Benefits
    • You can update your information on various local pages, including the LaNouvelle Beaumont News "Featured Business Directory" and our Chamber "#OpeninBeaumont" Business Directory.
    • You can add your business to 107.1 Business Listing if you offer gift cards
    • Make sure you update your Google My Business profile to provide the most accurate information to your customers. The updates will show on your Business Profile on Google Search and Maps.  Read more here and view the YouTube video with tips here. You can provide updates about your business to customers such as:
      • If your business is "Temporarily closed".
      • Extra services you are providing for the community.
      • If your business services are experiencing delays.
      • Your adjusted hours of operation, for instance if you close early.
    • Consider your Digital Marketing strategy and determine how you will use your website, social media communications and campaigns. Contact a digital marketing or social media specialist for guidance if you need help.

    STEP 3: Establish Physical Distancing Guidelines STEP 3: Establish Physical Distancing Guidelines

    Step 3: Establish Physical Distancing Guidelines

    Remember that this is not ‘business-as-usual’. In order to accommodate physical distancing requirements, patrons and staff must not be permitted to congregate in groups. This may (and likely will) result in alterations to how the workplace is set up, how the activity would normally occur or how patrons and staff would normally interact and go about business.  You can find a list of local PPE suppliers here.

     

    Determine work from home strategies

    Determine if you and your employees are still able to work from home or if you still wish to continue with offering delivery or curbside pick up service. You can use the resource in our checklist and guidelines in our COVID-19 Resources page that provides guidance for working from home during a pandemic and the workplace guidance for business owners also references the options for delivery and curbside pick up.

     

    Determine how you will implement physical distancing requirements in the workplace

    Patrons may partake in their activity while maintaining a minimum of two metres or six feet between themselves and others at all times (with the exception of members of the same household or ‘bubble’), so you will need to determine how to implement the distancing requirements, whether by signage, floor stickers, monitoring occupancy and number of clients coming into your building, along with placing signage outside and within your building.

     

    Determine how you will monitor adherence to physical distancing requirements

    Where possible, a designated staff member could monitor adherence to physical distancing requirements on premise. If this is not possible, determine other ways you can manage physical distancing, for example putting stickers on the floor showing people where they are able to stand or how you will direct traffic flow within your building.

     

    Determine strategies for situations where physical distancing cannot be maintained

    Situations where interfacing between staff and customers is common might deserve special considerations for mutual protection. Consider different hazard controls to manage these situations:

    • First choice| Engineering controls: These control the hazard at the source. Examples include placing barriers or partitions between staff, removing seats from lunch rooms and dining areas, re-arranging lockers, restricting general access to the business and increasing ventilation.
    • Second choice| Administrative controls: These controls change the way workers, volunteer and patrons interact. Examples include policies for physical distancing, limiting hours of operations and respiratory etiquette and providing adequate facilities, supplies and reminders for hand hygiene. Increased frequency of cleaning as outlined above is also required.
    • Third choice| PPE: PPE is necessary when physical distancing of 2 metres or physical barriers cannot be maintained by administrative and engineering controls. PPE controls the hazard at the worker, volunteer and client level. Examples of PPE include gloves, eye protection, gown, face protections, procedure/surgical masks or NIOSH-N95 masks1. Utilize our list of local PPE suppliers found here.

     

    When a hazard cannot be controlled by a single control method, the business owner should utilize a combination of these controls to provide an acceptable level of safety.

    * There is guidance on how to prevent the spread on the Government of Alberta website and in our prevention section of our COVID-19 resources page. 

    Step 4: Set Your Processes and Procedures for Cleaning, Hygiene and PPE Step 4: Set Your Processes and Procedures for Cleaning, Hygiene and PPE

    Step 4: Set Your Processes and Procedures for Cleaning, Hygiene and PPE

    Determine your Pre-Screening tools and processes

    Businesses and organizations should advise that staff and patrons who are either symptomatic and/or have been advised by Public Health to self-isolate, should remain home and not enter the premises. Operators should actively pre-screen staff before the beginning of each shift. The government’s pre-screening questionnaire example can be found here.

     

    Determine your Cleaning and Disinfection Procedures

    Cleaning refers to the removal of visible soil. Cleaning does not kill germs but is highly effective at removing them from a surface. Disinfecting refers to using a chemical to kill germs on a surface. Disinfecting is only effective after surfaces have been cleaned, so you will want to outline your process for each and refer to the Workplace Guidance for Business Owners for information.

     

    Facilitate and Communicate Personal Hygiene Etiquette

    There is further guidance on these measures in the workplace Guidance for business owners and in our prevention section of our COVID-19 resources page.

     

    Obtain Required PPE

    Risk of infection with the virus that causes COVID-19 can be mitigated using multiple strategies in combination. The first strategy is to avoid situations and people that pose a risk, by having people stay home when ill and maintaining a two-metre distance from others. When it’s not possible to avoid contact with others, hand hygiene and respiratory etiquette are very important to reduce spread. Personal protective equipment (PPE), such as face masks and gloves, can be used in certain situations to protect people from infectious diseases. You can find the Alberta Health Service Guidelines for PPE here. You can access PPE through the following resources:

     

    Local Chamber PPE Suppliers:


    All star Trophies:

    • Decals
    • Signs

    Beaumont Centre Pharmacy:

    • Hand sanitizer
    • Masks - Limited Quantities

    Beaumont PharmaSave:

    • Alcohol Swabs - Limited Quantities
    • Hand sanitizer
    • Spray Disinfectant
    • Masks
    • Gloves
    • Thermometer - Limit 1 each
    • Infrared Thermometers - on order
    • Peroxide

    Five Star Tailors & Dry Cleaning

    • Washable cloth masks

    Sobeys Beaumont:

    • Hand Sanitizer - Limited Quantities

    Staples:

    • Face shield
    • Counter partitions
    • Decals
    • Signs
    • Posters

    STEP 5: Look for Sector Specific Guidance STEP 5: Look for Sector Specific Guidance

    Step 5: Look for Sector Specific Guidance

    We know that some sectors have different requirements due to the nature of each specific industry. You can find a list of resources through the Government of Alberta Biz Connect website our industry specific resources on our website and through the Canadian Centre for Occupational Health and Safety. Make sure to discuss this with your association, professional body or within a group of similar industry businesses.

    If there are not guidance documents provided by the Government or for your specific industry, work together to come up with common guidelines that would meet the minimum requirements outlined by the Government of Alberta. If there is work done already within very specific industries, send your guidelines recommendation to: health.minister@gov.ab.ca for review. If you have questions about your specific industry and are uncertain as to how the guidelines or relaunch strategy applies to your business, email: Bizconnect@gov.ab.ca.

     

    Government of Alberta COVID-19 Publications by Industry

  • The Beaumont Chamber is committed to continuing to build the resiliency of our business community through this unprecedented time. This page of resources has been compiled to help you with business continuity and resilience planning.  Please also visit the City of Beaumont website for additional support and information.
     
     
  • #OpeninBeaumont #OpeninBeaumont

    The City of Beaumont is working along side the Beaumont Chamber of Commerce to assist entrepreneurs and business owners.  Together we have established the #OpeninBeaumont Campaign to ensure local businesses remain resilient during this unprecedented time. Local businesses employ hundreds of Beaumont residents and give back to the community by supporting the arts, athletics and charitable organizations, and right now they need us more than ever. There are many ways to support local businesses while continuing to respect physical distancing measures.  #OpeninBeaumont is a small way to help spread the local love and remind others how to shop local. 

    Find and support local businesses on our OpeninBeaumont Business Listing!

    #OpeninBeaumont:
    1. Business owners who are operating are encouraged to use the hashtag and share the safety measures and new practices put in place to keep your patrons safe, as well as your updated hours.
    2. A free window decal is available for free delivery or pick up for business owners to place on your storefront window or front door to let patrons know that you are still open for business. If you would like a window decal please call or email the City.
    3. Social media graphics are available for all platforms on the campaign web page. Feel free to showcase your product or service with these templates! Visit beaumont.ab.ca/openinbeaumont

    FREE Advertising FREE Advertising

    The Chamber has a FREE business listing for anyone who is OpeninBeaumont! If you have adapted to continue to serve our community or have a special offer during this time and would like your business listed on our website for FREE at this time, simply complete the form here

    LaNauvelle Beaumont News has a free business listing found here.

    Surveys & Results Surveys & Results

    With the Insurance Bureau of Canada, the Calgary Chamber developed a tool to help you find gaps in your business continuity plan and to help your business better prepare for disaster Take the diagnostic survey

    Alberta Business Impact Survey: Survey Results

    Canadian Chamber Business Condition April 29: Survey Results

    Public Safety Canada is conducting a survey to better understand the personal protective equipment (PPE) needs

    Statistics Canada - Impacts of COVID-19 on Canadians

  • Webinars Webinars

    There are many business supports offering webinars with local experts that we believe to be of value. Please check back for updated opportunities. We will post events onto our calendar as well for a comprehensive list of upcoming events. 

    Business Resource Webinar Series by the Calgary Chamber of Commerce
    Daily webinar covering business recovery and continuity planning topics. Visit their website for upcoming and recorded webinars
    • Monday - Friday
    • 11:00 AM - 11:30 AM
     
    COVID-19 Business Q&A by the Leduc & Wetaskiwin Regional Chambers of Commerce
    Weekly webinar covering COVID-19 topics on business resilience.
    • Tuesdays
    • 12:00 PM - 1:00 PM
     
    Weekly webinar covering the importance of looking after your mental health during this difficult time.
    • Tuesdays
    • 10:00 AM
     
    Weekly Series of virtual seminars designed to connect us with community leaders from Alberta, across Canada and around the world. These weekly webinars will not only provide information to help mitigate the economic impacts of this pandemic disaster; they'll also give participants some relief from the social isolation this pandemic is causing.
    • Wednesdays
    • 12:00 PM - 1:00 PM
     
    Webinar series for Canadian HR professionals who are navigating work during the COVID-19 pandemic. Some sessions are recorded while others you need to register to attend.
    *Each webinar = 1 CPD hour
    • Tuesdays & Thursdays
    • 12:00 PM
    Small Business Webinar Series by CPA Canada Financial Literacy
    Webinar series about key topics, from financial statements basics to effective financial management, and hear about the many supports available.
    *Each webinar = 1 CPD hour
    • Dates & Times Vary. Visit the link above for full listings
     
    Variety of educational sessions, webinars and Ask the Expert sessions on topics relevant to help you. Check regularly for updated webinars on topics such as Self Care for those in business or Regulatory Approvals & Ask the Expert Sessions on topics such as Ask a Leasing expert, Ask an eCommerce Expert or Ask a Lawyer. 
    • Dates & Times vary. Visit the link above for full listings
     
    Variety of educational webinars on topics such as Business Planning, Mental Health, Loans or Emergency Response.
    • Dates & Times vary. Visit the link above for full listings
     
    Variety of educational webinars on marketing where you can connect with experts, including partners, in a local class, seminar, or online webinars.
    • Dates & Times vary. Visit the link above for full listings
     
    Leading Through COVID-19 Webcast Series by the Institute on Governance
    • Mondays
    • 6:15 AM
    • Receive the 20 minute briefing and updates on the current COVID-19 situation

     

    • Thursdays at 10:30 AM
    • Hear from Leaders and Experts on the recent developments regarding COVID-19
     
    • Mental Health and COVID-19: Join the conversation with Dr. Bill Howatt, Chief of Research, Workplace Productivity. Recorded and upcoming.
    • Ask the Economist
    • Webinar Series: Topics such as a secure remote workplace, best practices, updates & advice for employers
     
    Tourism & Industry Association Resources by Travel Alberta | Recordings
     
     
    COVID-19 Visitor Economy Webinar by Destination Canada | Recording
     
     

    Government Support for Business Government Support for Business

    Municipal Support

    The City of Beaumont has put together the Business Resources to help businesses prepare for and manage the effects of COVID-19.

    Visit the City's Business Resources for COVID-19 for more details on the following Municipal Support available to businesses:

    • #OpeninBeaumont Campaign - in partnership with the Beaumont Chamber
    • Decals - FREE floor decals to encourage social distancing 
    • Tax & Utility Deferral - Option available without penalty until September 30, 2020
    • Community Mental Health Support

     

    Provincial Support

    Visit the City of Beaumont's website for details and important links on the following Provincial Support available to businesses:

    • Essential Businesses
    • Corporate Income Tax Changes
    • Education Property Tax Freeze and Deferral
    • WCB Premiums Deferral/Support
    • Utility Payment Deferral
    • Emergency Funding for Charities and Not-For-Profit Organizations

     

    Federal Support

    To apply for the Federal Supports available, you will need to have access to the business/organizations MyBusiness Account.  Depending on your situation, you will need to either register your MyBusiness Account or register to represent a client. Both these methods will require a CRA code that will be sent via mail, so it is important to set this up as soon as possible.  

     

    Visit the City of Beaumont's website for details and important links on the following Federal Support available to businesses:

    • Canadian Emergency Wage Subsidy (CEWS)
    • Temporary 10% Wage Subsidy
    • Work Sharing Program
    • CRA Business Tax Deferrals
    • Canada Emergency Response Benefits
    • Small & Medium Sized Enterprise Loan
    • Canadian Emergency Business Account
    • Wellness Together Canada 

    Canadian Resiliency Network Canadian Resiliency Network

    Supported by the Government of Canada, the Canadian Chamber of Commerce has established the Canadian Business Resilience Network to help Canadian businesses navigate the COVID-19 reality and prepare for recovery. 

    Find the latest information, tools and resources businesses need to make it through the COVID-19 pandemic.

    Canadian Business Resilience Network 

    Business Continuity Support Business Continuity Support

    Business Advice & Support
     

    Chambers Plan Group Benefits - Access Chambers Plan Business Assistance Service for a professional lawyer, Certified Accountant or Certified General Accountant,
    or Human Resource call this toll-free number 1.877.922.8646 and have your firm number on hand.

    Business Link - Resources for Small Businesses including current information and resources available to you as you work through the implications this has on you and your business.
     
    COVID-19 Small Business Help Centre – CFIB - Information you need about government services and supports in Alberta.
     
    Finding the way forward: Guiding businesses through coronavirus (COVID-19) – Grant Thornton - Join Grant Thornton LLP Canada’s Chief Operating Officer, Jim Copeland, in a series of Q&A videos intended to help guide businesses through the COVID-19 pandemic.
     
    COVID-19: Business Resilience – Canadian Chamber of Commerce - A network of over 450 chambers of commerce and boards of trade, and over 100 of Canada’s leading business and industry associations, including the Business Council of Canada, the Canadian Council for Aboriginal Business, the Canadian Federation of Independent Business and Canadian Manufacturers and Exporters, to help the business community prepare, persevere and, ultimately, prosper as we collectively face the COVID-19 pandemic. Supported by the Government of Canada, the Canadian Business Resilience Network is executing a coordinated, business-led, inclusive campaign with the overarching goals of mitigating the impact of the pandemic on our economy, our communities and our citizens and positioning the business community to help drive Canada’s economic recovery. 
     
    Covid-19 Continuity - Helping understand the challenges and opportunities associated with running your business operations during the COVID-19 (Coronavirus) outbreak.
     
    Chambers Plan COVID-19 Business Resource Centre - Get the advice, tools, and latest updates to support Canadian business and employees get through this time.
     
    Questions and Answers from the Payroll Infoline - Canadian Payroll Association
     
    Export Development Canada - EDC has adjusted its focus and flexibility to reflect the current needs of Canadian businesses.  Resources for international trade news and insights.
     
    Credit Counselling, Budgeting Help & Debt Consolidation Options - Credit Council Society - Speak with a Counsellor and review your monthly budget, including your income, expenses and debt payments. Appointments are free and completely confidential. Your Counsellor will provide you with information and guidance to help you make an informed decision about your finances.
     
     
    Templates & Guides
     
     
    Posters for your Workplace

    Non-Government Financial Support Non-Government Financial Support

    Community Futures Small Business Loans - Community Futures provides a variety of customized, affordable loan options for small business owners and entrepreneurs in rural Alberta, ranging from $500 to $150,000.  
     
    BDC Support for Entrepreneurs Impacted by COVID-19 - Options for accessing credit as well as additional resources to support you through to a more stable time. 
     
     
     

    Mental Health Resources for Business Owners + Employees Mental Health Resources for Business Owners + Employees

    The Mental Health Help Line: 1-877-303-2642 | available 24/7 to provide advice and referrals to community supports near you.

     

    Online Mental Health Services:

    Crisis Services Canada

    Find Your Canadian Mental Health Association | CMHA

    Help in Tough Times | AHS

    Wellness Together Canada: 

     

    The Mental Health Foundation:

    The Mental Health Foundation is supporting a new Alberta Health Services program Text4Hope – a free service providing three months of daily Cognitive Behavioural Therapy (CBT)–based text messages written by mental health therapists.

    Through a set of daily messages, people receive advice and encouragement helpful in developing healthy personal coping skills and resiliency, and adjusting the negative thoughts and feelings a pandemic might provoke. There is no cost. 

    Text COVID19HOPE to 393939 to subscribe.

     

    Chambers Plan Group Benefits:

    Any employee who needs access to mental health services can access 3 hours of FREE counselling services in-person or virtually HERE.

    ALL employees who have HEALTH coverage on their plan can access Teladoc Telemedicine to speak with a doctor within an hour at no cost. Download the app or call 1 888 983-5236.

    Essential Services in Alberta Essential Services in Alberta

    Essential Services

    As per the Government of Alberta:

    The businesses and services on the Essential Services List can continue to provide services at locations accessible to the public and must have proper risk mitigation measures in place, such as sanitation stations and appropriate distancing between customers.

    The intent of this list is to provide general guidance to business owners and operators. It is not meant to be exhaustive.

     

    Restrictions on Non-Essential Businesses

    Updated by the Government of Alberta as of March 29, 2020 at 5:00 p.m. and distributed by the Provincial Operations Centre for the COVID-19 Pandemic

    What are the new restrictions on business?

    • Effective immediately, attendance at certain businesses and organization across the province is prohibited.

    What businesses are affected by the new restrictions?

    • The new restrictions are now in place for the following classifications of businesses:
      • Close contact businesses including:
        • hair salons and barbershops, tattoo and piercing studios, esthetic services;
        • wellness studios and clinics and non-emergency and non-critical health services provided by regulated health professionals or registered professionals including dentistry, physiotherapy, massage, podiatry, chiropractic and optometry services.
        • Dine-in restaurants will no longer be able to offer service. Take-out and delivery services will continue to be available.
        • Non-essential retail services that fall into the categories of clothing, computers and gaming stores, and services in shopping malls and shopping centres such as hobby and toys, gift and specialty items and furniture. A more complete list of impacted businesses can be found online.
      • All other businesses and facilities that have previously been ordered to close remain closed, including public recreation facilities and private entertainment facilities.
        • This includes gyms, swimming pools, arenas, science centres, museums, art galleries, community centres, children’s play centres, casinos, racing entertainment centres and bingo halls.

    Other Resources Other Resources

    COVID-19 information for Beaumont (City of Beaumont)

    COVID-19 info for Albertans (Government of Alberta)

    COVID-19 Information (Government of Canada)

    COVID-19 Outbreak Updates (WHO)

    COVID Self Assessment Test (AHS)

    Bayblon by TELUS Free Mobile Healthcare App (Telus/Governement of Alberta)

    City of Leduc

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